Support
Find answers to the most common questions about booking, payments, Umrah packages, and more.
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You can enquire about any holiday or package by clicking "Book Now" or "Enquire" on any listing. A member of our team will contact you within 2 business hours to confirm availability, discuss your requirements, and finalise the booking.
Most bookings require a deposit of 20–25% of the total holiday cost. The remaining balance is typically due 10 weeks before your departure date. Specific deposit and payment terms will be provided at the time of booking.
We accept all major debit and credit cards including Visa, Mastercard, and American Express. We also accept PayPal and bank transfers. All payments are processed securely.
Yes. Flyvia UK is an ABTA member, which means your booking is protected under the ABTA Code of Conduct. Package holidays are also ATOL protected where a flight is included.
Our team is happy to help. Reach out via our contact form or give us a call and we will be glad to assist.